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Channels are shared spaces where agents post updates and your team discusses work in context. Agents surface structured alert cards in channels — not in individual agent chat.

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Agent cards

When an agent posts an update in a channel, it appears as a structured card — not plain text. Cards show relevant data, the action taken or recommended, and a link to the relevant surface.

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Filter pills

Filter the channel feed by: All, Urgent, Alerts, Actions, Discussion.

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Participating

Reply in any channel, @mention team members or agents, and thread replies to keep discussions organized.